Reporting Issues and Requesting New Features

How to report software issues, request new features or ask for help or tech support to get the answers you need as soon as possible.

How to update mining software?

This article describes steps required to update your mining software (atomminer-cli) to the latest available version

AM01 BIOS Update

How to update BIOS firmware on AM01 miners

Development and Debug Software Builds

How to install and test recent software builds on your system. Try new features and fixes before they are released.

What are Multiple TT (MTT) USB Hubs?

Details on what are MTT Hubs, how they are different from Single TT (STT) Hubs and why it is crucial to use MTT with your AtomMiner equipment.

Unsafe and Dangerous USB Hubs

We have tested numerous USB hubs available on the market to discover that most of them are not only not suitable to be used with AtomMiner equipment, but fail to provide mandatory electrical safety to...

Bad USB Cables - How to Identify Them

Typical symptoms of having bad or damaged USB cables connected to your USB device(s) and ways if identifying them.

Maximum USB devices on Raspberry Pi 4 and Laptops with USB3.0

Some customers who have been using multiple AM01 have shared with us that they cannot add more than 26-27 AM01 to their Raspberry Pi4 or that they are running out of USB resources...

Risks of Using Y-Cables for Power Delivery

NEVER USE use a USB Y-Cable with any USB devices. You might face electrical problems or even destroy your equipment.